Destek Merkezi

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Getting Started

Registration, setup, and first menu creation steps.

Menu Management

Category, product, pricing, and menu design guides.

QR Code & Access

QR code creation, customization, and placement guides.

Orders & Tracking

Order receiving, tracking, and kitchen display guides.

Billing & Subscription

Payment, invoicing, plan changes, and cancellation.

API & Integrations

POS integration, API usage, and webhook settings.

Popüler Makaleler

Webhook Settings
7
Waiter Call and Bill Request
6
Account Creation and Registration
6
QR Code Design and Customization
5
Price Update and Bulk Operations
5
QR Scan Statistics
5

Sıkça Sorulan Sorular

SSS

Sıkça Sorulan Sorular

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We provide 24/7 technical support. Reach us via live chat, email, and phone. Priority support is included in Enterprise plan.
No, E-Menum can be used with zero technical knowledge. Create your menu in minutes with our drag-and-drop interface. We also offer free setup support.
Yes. Your data is protected with the highest security standards: AES-256 encryption, SSL certificate, daily backups, and full GDPR compliance.
E-Menum integrates with popular POS systems. Custom integration is available through our API documentation.
Instantly! Every change you make is reflected on the live menu the moment you save. No waiting time or approval process.
Yes, you can create menus in 6 languages including Turkish, English, Arabic, Russian, German, and Persian. AI translation support is also available.
We offer free online training, video guides, and 1-on-1 onboarding sessions. On-site training is available for Enterprise customers.
Yes, we migrate your existing menu data to E-Menum platform for free. Just send us your menus in Excel, PDF, or other formats.
When the trial ends, you automatically switch to the free plan. Your data is preserved. You can upgrade to a paid plan anytime.
No, none of our plans have a mandatory contract. You can use it monthly and cancel anytime.
No, the digital menu can work alongside printed menus. However, businesses that go fully digital save an average of 30% on costs.
Average 2-minute response on live chat, 2 hours on email, instant on phone. Priority support is included in Enterprise plan.
Yes! Both you and the new customer earn 1 month free for every successful referral. Visit our Partner Program page for details.

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